Experience is worth its weight in gold

We got a call this evening. Simple keys locked in the car scenario - but for one of our contracts so there was billing instructions available - client was responsible. Arrived within 15 minutes (we pride ourselves on speedy service!) and found the client. Unfortunately, the instructions from the contract company were incorrect - we quickly worked with the customer to confirm coverage. During the call for clarification another service provider arrived on the scene - our contra

Winter Olympic Security

2002 Utah Winter Olympics raised some very interesting delays and security check points for local service providers. Thankfully the visitors were very understanding. The Olympic flame was at U of U's football stadium. Late one evening after the last events had ended, the call came in. One of the event staff had their keys locked in their vehicle and the location was closing fast. We hurried over to the entrance checkpoint and security told us where to go.....sort of. The staf

Compromised Position?

Received a call for road side assistance. A gentleman locked out on the side of the freeway needing immediate attention. When I arrived, the truck was on the side of the busy freeway with no one in sight. Concerned, I called out "Hello? Anyone there?". A head popped up from the side of the truck. "Can you unlock the truck on the freeway side and hit the automatic locks and back away please?" But of course! I quickly opened the truck on the next break in traffic. This gentlema

Blogs of Locksmith Stories! #1

It''s 2AM. Get a frantic phone call asking how fast we can get to downtown #SaltLakeCity ?. I tell him less than 10 mins. He says OK, HURRY, you will see my vehicle in the turning lane in the middle of the road. Sure enough when we arrived the truck is in the turning lane and lifted, to say the least. You needed a step ladder to just get into this truck. On top of that the vehicle was slowly moving in reverse. The Customer put the truck into gear and remembered he forgot some